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Cannot access alarm video on sd card.

Hi,

I bought HM311 mains powered camera. It has been brilliant for the first 2 days.

I have been recording alarm video footage to the SD card.

Suddenly today I received an alarm notification. I tried to access the SD card and I cannot get to it and there is a page that says "enable the cloud service to enjoy 24 hour cloud smart care".


How can I access the sd card? The SD card is still recognised and works.


Thank you.

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