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The camera has been working well but when it came to recharging the battery it will not charge. I have tried different charging points but with no result. Different cable same result no charge. I have camera for 1 month only.
Hello @yakyak53 ,
thanks for your question.
Can you turn on your device now?
If you can turn on your camera, please send us your serial number,
we will send you a hardware upgrading,
you can upgrading your camera in the APP.
And now we have an intergrated new community vantoplife.com,
if you have any questions in the future,
you can come to this community,
our team will help you,
The serial # 061393732 ( ppsldf6749d9e2614b69 )
current Version 188.8.131.5200708